The Technician Productivity Workbook looks at each technicians productivity and un-applied time. Now you can access your Shops Productivity, Efficiency and Utilizations all in one report. This workbook explains each of these categories.
This is a very usful tool for any repair shop manager. As a manger of a shop you probably know which technicians are making you money. But do you know how profitable they are? And which ones are costing you money?
This workbook will show you which technicians are being productivie in your shop and the ones that are just there to just collect a paycheck. Armed with this knowledge, you can show your staff where they are in productivity and give them goals to achieve.
So how productivie do you think your staff is? You would be surprised to to find that many are running below 100%. Do you have a goal set for them, and do they know what that goal should be? On average a good technician will be well above 115%. Now you can assess your Shops Productivity, Efficiency and Utilizations all in one report!